Privacy Policy
Last updated: September 11, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and
disclosure of your information when you use the Website or services and explains your
privacy rights and how the law protects you.
We use your personal data to provide and improve the Website and our services. By using
the Website, you agree to the collection and use of information in accordance with this
Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following
conditions. These definitions apply whether they appear in singular or plural.
Definitions
-
Account: A unique account created for you to access our services or
parts of our services.
-
Affiliate: An entity that controls, is controlled by, or is under
common control with a party.
-
Company: Express Appliance Repair, Sugar Land,
Texas, United States.
- Country: United States.
-
Device: Any device that can access the Website, such as a computer,
smartphone, or tablet.
-
Personal Data: Any information that relates to an identified or
identifiable individual.
- Website: ExpressApplianceRepairs.com.
-
Service Provider: Any third party that processes data on behalf of
the Company.
-
Usage Data: Data collected automatically from the Website or
infrastructure.
-
You: The individual or entity accessing the Website or using our
services.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Website or scheduling service, we may ask you to provide certain
personally identifiable information, including but not limited to:
- First name and last name
- Phone number
- Address, State, ZIP/Postal code, City
- Email address
Usage Data
Usage Data is collected automatically and may include:
- Your Device’s Internet Protocol (IP) address
- Browser type and version
- Pages visited on our Website
- Time and date of visit
- Time spent on pages
- Unique device identifiers
How We Use Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain our Website and services
- To manage your Account
- For contract performance and customer support
- To contact you regarding appointments, updates, or important notices
- To send promotional offers (you can opt out at any time)
- To manage your requests and inquiries
- For business transfers (e.g., merger, acquisition)
- For analytics, troubleshooting, and service improvement
Sharing Your Personal Data
We may share your information in the following cases:
-
With Service Providers who assist in operating the Website or performing services
- For business transfers
- With Affiliates (subject to this Privacy Policy)
-
With business partners for limited purposes (e.g., parts ordering, warranty
processing)
- With your consent or as otherwise permitted by law
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes outlined in this
Privacy Policy or as required by applicable law.
Transfer of Your Personal Data
Your information may be transferred to and maintained on servers located outside your
state or country. We take reasonable steps to ensure appropriate safeguards for such
transfers.
Security of Your Personal Data
We use commercially reasonable security measures to protect Personal Data; however, no
method of transmission over the Internet or method of electronic storage is 100% secure.
Your Choices
-
Access/Correction: You may request access to or correction of your
Personal Data.
-
Marketing: You can opt out of promotional emails by using the
unsubscribe link or contacting us.
-
Cookies: You can manage cookies via your browser settings
(functionality may be affected).
Children's Privacy
Our Website and services are not intended for users under 13. We do not knowingly
collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this
page, and the “Last updated” date will be revised accordingly.
Contact Us
📧 Email:
[email protected]
📍 Address: Sugar Land, Texas, United States
📞 Phone: +1 (346) 719-9894